Course Details
Course Outline
1 - Course Introduction
Introductions and course logisticsCourse objectives
2 - Introduction to Troubleshooting
Define the scope of troubleshootingUse a structured approach to solve configuration and operational problemsApply a troubleshooting methodology to logically diagnose faults and improve troubleshooting efficiency
3 - Troubleshooting Tools
Use command-line tools (such as Linux commands, vSphere CLI, ESXCLI) to identify and troubleshoot vSphere problemsIdentify important vSphere log files and interpret the log file contents
4 - Network Optimization
Explain performance features of network adaptersExplain the performance features of vSphere networkingUse esxtop to monitor key network performance metrics
5 - Troubleshooting Virtual Networking
Analyze and resolve standard switch and distributed switch problemsAnalyze virtual machine connectivity problems and fix themExamine common management network connectivity problems and restore configurations
6 - Storage Optimization
Describe storage queue types and other factors that affect storage performanceUse esxtop to monitor key storage performance metrics
7 - Troubleshooting Storage
Troubleshoot and resolve storage (iSCSI, NFS, and VMware vSphere® VMFS) connectivity and configuration problemsAnalyze and resolve common VM snapshot problemsIdentify multipathing-related problems, including common causes of permanent device loss (PDL) and all paths down (APD) events and resolve these problems
8 - CPU Optimization
Explain the CPU scheduler operation and other features that affect CPU performanceExplain NUMA and vNUMA supportUse esxtop to monitor key CPU performance metrics
9 - Memory Optimization
Explain ballooning, memory compression, and host-swapping techniques for memory reclamation when memory is overcommittedUse esxtop to monitor key memory performance metrics
10 - Troubleshooting vSphere Clusters
Identify and recover from problems related to vSphere HAAnalyze and resolve VMware vSphere® vMotion® configuration and operational problemsAnalyze and resolve common VMware vSphere® Distributed Resource Scheduler™ problems
11 - Troubleshooting Virtual Machines
Identify possible causes and resolve virtual machine power-on problemsTroubleshoot virtual machine connection state problemsResolve problems seen during VMware Tools™ installations
12 - vCenter Server Performance Optimization
Describe the factors that influence vCenter Server performanceUse VMware vCenter® Server Appliance™ tools to monitor resource use
13 - Troubleshooting vCenter Server and ESXi
Analyze and fix problems with vCenter Server servicesAnalyze and fix vCenter Server database problemsExamine ESXi host and vCenter Server failure scenarios and resolve the problems
Actual course outline may vary depending on offering center. Contact your sales representative for more information.
Who is it For?
Target Audience
Experienced system administrators
System engineers
System integrators
Prerequisites
Other Prerequisites
This course requires completion of one of the following prerequisites:
Equivalent knowledge and administration experience with ESXi and vCenter Server
Experience in working at the command prompt is highly recommended.